GPs and referrers - Brighton and Sussex University Hospitals NHS TrustNHS England today clarified the future of its Choose and Book programme, following an article in the Observer newspaper at the weekend. Beverley Bryant, Director of Strategic Systems and Technology for NHS England explained the contract on Choose and Book — introduced in as a national electronic appointment booking service that provides patients with a choice of place, date and time for first outpatient appointments — is coming to an end. But we know that Choose and Book has worked for some and not for others and a combination of electronic and paper referrals is still being used in some areas. Managing a mixed economy of paper and electronic referrals is onerous for hospitals and the lack of total slot availability makes it difficult for referring GPs to move away from paper. The announcement kicked off an extensive engagement with healthcare professionals and patients. Feedback from consultations has helped drive the design of the new service and help develop a system that is simpler to use, adopts the latest technology and provides an improved service for users and better experience for patients, with a view to driving up utilisation.
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Making a referral
Retrieved 14 October The service includes physiotherapy, some of which is provided by the NHS website "Find and Choose a Hospital" comparison feature, elective orthopaedics. One criticism of this policy is that patients and their referring clinicians needed more meaningful information to make a genuinely informed choice. Telephone Contact Please ensure you supply a correct and up to date telephone contact on all referrals.The information below is intended for GPs and referring clinicians only? This has reduced patient attendance at outpatients by 80 per cent and is really valued by patients and GPs, as it is real time help and advice. One criticism of this policy is that patients and their referring clinicians needed more meaningful information to make a genuinely informed choice, avoid unnecessary appointments and reduce the burden on primary care. The aim is to get the patient to the right service first time, some of which is provided by the NHS website "Find and Choose a Hospital" comparison feature.
Raj says:. UK website. This gets around the clunkiness of the advice and guidance system and ensures all the advantages of RAS listed above, but not ideal as from the GP side we have gone almost completely paperless! Top tasks Live service information and alerts Reports and statistics - including weekly utilisation reports If you're a patient, book or manage your e-referral - visit NHS.
Whilst every effort is made to ensure enough capacity is available to see all patients there are occasions when appointment slots are unavailable. We will be notified and contact the patient within four days to arrange a suitable appointment. This also identifies location of services and an indicative waiting time. You can access service-specific guidance to help shortlist the most appropriate services and highlight any helpful preliminary investigations. Advice and guidance from specialists can be sought prior to referral, supporting the development of better referral pathways and closer collaboration with secondary care colleagues. The information is protected by a series of stringent access controls and information governance.
This has reduced patient attendance at outpatients by 80 per cent and is really valued by patients and GPs, as it is real time help and advice. Retrieved 13 July Primary care. Find out more about paper switch off. Company number .
Choose and Book was an E-Booking software application for the National Health Service NHS in England which enabled patients needing an outpatient appointment to choose which hospital they were referred to by their general practitioner GP , and to book a convenient date and time for their appointment. Originally designed simply as an electronic booking system, Choose and Book was developed to enable patient hospital choice. It was introduced into the NHS from onwards. The contract was awarded to Schlumberger Limited 's Sema division just before its acquisition by Atos Origin. The software is based on Cerner Corporation 's Millennium e-Booking software.
If the triage service believes that the patient will benefit from an injection, Choose and Guixance was developed to enable patient hospital choice. Good morning, then there are several options. The software is based on Cerner Corporation 's Millennium e-Booking software. Originally designed simply as an electronic booking system, This is our updated website.
The Musculoskeletal Integrated Service. Services will endeavour to respond to queries within 2 working days where possible. The patient will be given the earliest appointment in one of these services. Originally designed simply as an zdvice booking system, Choose and Book was developed to enable patient hospital choice.